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Shipping costs, Delivery Charges, Delivery and Pick-up Requirements
Shipping costs, Delivery Charges, Delivery and Pick-up Requirements
Vanessa avatar
Written by Vanessa
Updated over 4 months ago

Full sheets

SolidSurface.com uses standardized shipping and handling rates to calculate the shipping cost of full sheet material. These standardized rates, which are intended to reduce costs to the customer, were determined using historical shipping data. Shipping on 1 or 2 full sheets (30 x 144 x 1/2) is $239.00. Shipping on 3 full sheets, or more is free.  Delivery is separate from shipping, please see below for additional information. Please note that once an item has shipped, it is difficult to reroute. If a different delivery address is required, all re-consignment fees will need to be paid by the customer.

Freight Truck Delivery Location Options:

Because solid surface material is heavy and requires special handling to decrease potential damage during transit, shipping costs can be expensive. Most full size sheets weigh around 100-140 lbs and require a 150-200 lb pallet for shipping. In some cases, depending on the quantity of sheets ordered and the brand selected, there may an additional pallet fee. Select the appropriate delivery location options from the list below, and contact us if you have additional questions or concerns.   It is imperative to inspect the material before signing and accepting it. See more about our accepting or picking up freight material. Please note that once an item has shipped, it is difficult to reroute. If a different delivery address is required, all re-consignment fees will need to be paid by the customer.

*Reconsignments*

SolidSurface.com will not be responsible for any fees associated with reconsigned shipments, for any reason. Please be sure to review your order confirmation after placing your order, and give us a call as soon as possible if you encounter any discrepancies. This disclaimer also applies to unauthorized returns; Please be sure to review our return policy, as SolidSurface.com will not be responsible for any fees associated with any unauthorized returns. Any shipments that are refused or returned outside of what is outlined in our freight acceptance policy or return policy, will be subject to restocking fees, and any and all incurred return-shipment fees will also be deducted from the total refund to the customer. Please feel free to reach out to us with any questions or concerns in regards to these policies, 888-715-3007.

Partial Sheets

Most partial pieces are a half sheet (72" long) or less and weigh 70 pounds or less. They are custom packaged individually and shipped via UPS standard or ground.
 

Custom Vanities

Our custom vanity shipping starts off at $250 for any custom-made top; Residential delivery charges also apply when applicable, which would incur an additional $135 surcharge (i.e. $385 shipping/delivery charge for a custom vanity, delivered to a residence). Please feel free to add your custom vanity to the shopping cart and follow the prompts for an accurate shipping quote, or contact us at 888-715-3007 with any questions. Please note that once an item has shipped, it is difficult to reroute. If a different delivery address is required, all re-consignment fees will need to be paid by the customer.

Can I pick up items at your warehouse

SolidSurface.com has many warehouses around the country but not all items sold on our website are carried at each warehouse. At times personal pick-up is possible, but only from the Tucson, AZ location. Please give us a call at 888-715-3007 for further information. 

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